PacLease’s new contract maintenance is helping protect more vehicles for Australian customers

In mid-2020, PacLease re-branded and relaunched its ‘Repair and Maintenance’ under its new alias, “Contract Maintenance”, offering more options available to its customers.

With the growing number of new truck deliveries each month, PacLease continues to help give customers added peace of mind by adding new contract maintenance agreements.

“Our team endeavours to work with our customer base to assist in selecting the best option for their business model.” PacLease Australia general manager Andrew Molnar says.

“The updated offering consists of three maintenance levels, Standard, Advanced and Premium.”

The Standard package includes oil-drain services at a set rate with intervals determined by the application of a customer’s usage. Next, the Advanced package provides the addition of driveline repairs including engine, transmission, diffs and axles. Finally, the Premium package is like a hamburger with the lot that covers everything.

“PacLease’s number one priority is getting to know its customers’ needs and providing a tailored solution that suits their business models. That’s the benefit of the PacLease national network,” Molnar says.

“Our local teams work with PACCAR Financial and PacLease regional managers in each state and territory, which gives us comprehensive coverage nationally via the extensive PACCAR dealer network.

“We are able to locally monitor our customers’ needs at each of our 26 branches on a month-by-month basis which enables us to respond quickly and adjust contracts to suit changes in circumstances.”

For those customers that are already using PACCAR Financial as their traditional method of funding, they are then able to attach a contract maintenance program to their finance contract.

Because of this, the consumer enjoys the benefit of a set monthly price together with the further benefits of owning the truck once it has been paid off and getting government tax incentives.

“It can make vehicles safer and more effective for customers by having devoted fleet managers keep track of the mileage to help plan services,” Molnar says.

With 26 locations and one of the largest commercial heavy vehicle rental fleets in Australia, PacLease offers a variety of equipment from the Kenworth and DAF range.

In order to help you keep your business operating, PacLease can provide rentals from a day to a year. PacLease units may also be equipped with hydraulics and dangerous goods fit ups to ensure they have a vehicle to suit your application.

Additionally, PacLease will be able to advertise its existing popular full-service lease programme thanks to the stock numbers. PacLease successfully introduced a 24/48-month DAF CF530 lease programme in 2021.

“The 2021 DAF lease programme gave fleet operators a taste of full-service leasing without the normal longer-term commitment associated with leasing,” Molnar says.

“With the fleet we have set aside to grow the full-service lease portfolio in 2022, we believe we will be able to convert some traditional outright purchase fleets that may have a need to update their fleet or add additional vehicles but may not have access to them due to increased lead times.”

PacLease is a global commercial truck leasing company that provides customised full-service lease, rental and contract maintenance programs for Kenworth and DAF trucks.

Designed to meet the specific needs of customers, the company’s service offering also includes vehicle upkeep, 24/7 roadside assist and flexible lease structures.

PacLease’s direct connection with Kenworth, DAF and PACCAR, according to the company, means its customers receive premium equipment and services which have been thoroughly tested and assessed for suitability for the needs of each and every customer.